Job Description

Job Requisition ID:  PS 47424
BPIS: 09688

Start Date: 05/23/2025

Closing Date: 06/09/2025
​Agency:  Department of Healthcare and Family Services
Class Title: SENIOR PUBLIC SERVICE ADMINISTR - 40070 
Skill Option:  General Administration/Business Marketing/Labor/Personnel 
Bilingual Option:  None
Salary: Anticipated starting salary range $10,000 - $12,000/month based on experience
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code:  None
Merit Comp Code: Excluded - Federally Funded

**************** A RESUME IS REQUIRED FOR THIS JOB POSTING ****************

Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

The Department of Healthcare and Family Services is seeking an organized, professional and results oriented individual to serve as the Chief Labor Relations Officer. This position will plan, direct, evaluate, and oversee staff in the Labor Relations Office. This position reports to the HR Administrator and represents the agency as spokesperson relative to labor relations policies and procedures, grievance proceedings, unfair labor practice complaints, and in mediation or arbitration hearings. This position provides a great opportunity for someone who is passionate about labor relations management in fast paced environment.

The ideal candidate for this position will have excellent communication skills, strong leadership skills and will understand the need to demonstrate solid ethics, in this critical role. They will be a professional, organized, and results-orientated individual with a proven track record of success in labor relations. They will possess the ability to collaborate with staff and demonstrate strong conflict-resolution skills. They will possess an understanding of labor laws, and regulations and clearly understand the nuances of unionized environments. This position provides a great opportunity for someone who possesses the ability to remain calm in high-stress situations and is passionate about labor relations management.

HFS values employees with different backgrounds, life experiences, and talents.

Employees receive a robust benefit package including:

• Monday-Friday work schedule
• Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
• Health, Life, Vision, and Dental Insurance
• Pension Plan
• Paid Maternity/Paternity Leave
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• Employees earn (12) paid Sick Days annually.
• New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
• Employees earn (3) paid Personal Days annually.
• (13-14) paid holidays annually (based on start date)

If you are seeking a new opportunity, and this position appeals to you, please apply today!

At the Illinois Department of Healthcare and Family Services (HFS), We value staff as our greatest asset at the Illinois Department of Healthcare and Family Services (HFS). We work in a spirit of teamwork to help millions of Illinoisans access high-quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.

HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.

Essential Functions

• Serves as the Chief Labor Relations Officer in planning, directing, and evaluating the Labor Relations and Training sections in the Division of Personnel and Administrative Services
• Serves as full line supervisor
• Serves as the HFS Chief Labor Relations Officer
• Develops working relationships with agency managers, CMS staff, sister agencies and external partners to facilitate the operations of the section
• Establishes and implements standards and procedural guidelines for section operations
• Reviews and approves employee and labor relations training programs for new employees and monitors continued professional development of more experienced staff
• Provides technical and advisory services to administrative and management staff
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to the completion of four years of college preferably with courses in business or public administration
• Requires prior experience equivalent to four years of progressively responsible administrative labor relations experience in a public or business organization

Preferred Qualifications

• Five (5) years of professional experience formulating and establishing labor relations policies and procedures for a public or private organization
• Five (5) years of professional experience enforcing and adhering to the provisions of Personnel Rules, Personnel Code, and Union Contract provisions for a public or private organization
• Five (5) years of professional experience representing a public or private organization regarding labor relations matters, grievance proceedings, unfair labor practice complaints, and mediation or arbitration hearings
• Five (5) years of professional experience interpreting and explaining provisions of union contracts, employee handbooks, legal documents, policies and procedures
• Four (4) years of professional personnel experience in a private or public organization maintaining confidentiality and handling sensitive information with professionalism
• Four (4) years of professional experience communicating with both internal and external stakeholders regarding labor relations and/or human resource matters
• Four (4) years of supervisory experience including but not limited to quality review of labor documents

Conditions of Employment

• Requires the ability to pass a background check
• Requires ability to travel
• Requires ability to work outside normal business hours
• Requires the ability to utilize and maintain state issued equipment such as laptop

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

  Work Hours: Monday - Friday 8:30am - 5:00pm 
Work Location: 2946 Old Rochester Rd, Springfield, Illinois, 62703 
Agency Contact: HFSDPASApps@illinois.gov
Posting Group: Leadership & Management

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

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