Job Description

Job Description

Job Description

Certified or credentialed Medical Assistant (CMA, RMA, CCMA, etc.) – Concierge Medical Office

Schedule: Monday–Friday, 8:00 AM – 4:30 PM Uniform: Navy blue scrubs

Are you a certified Medical Assistant who thrives in a high-touch, patient-centered environment?

Our concierge-style medical practice is seeking a skilled, personable, and professional Medical Assistant to join our collaborative care team. This is an excellent opportunity to work in a boutique healthcare setting where personalized service and clinical excellence are paramount.

As a key member of a dedicated care “pod” (comprised of a Medical Assistant and Scheduler), you’ll partner closely with physicians to provide seamless, compassionate care tailored to each patient.

If you’re a compassionate Medical Assistant who enjoys meaningful patient interactions and values excellence in both care and service, we’d love to hear from you.

Administrative Duties

• Conduct chart preparation ahead of patient visits, ensuring all relevant records, test results, and prior notes are available for provider review
• Manage prior authorizations for medications, imaging, and specialty services, including submission and follow-up
• Coordinate and process prescription refills, working closely with providers and pharmacies to ensure accuracy
• Handle all patient communications (phone, email, and portal) with efficiency, discretion, and a service-oriented approach
• Perform comprehensive EHR documentation, including visit notes, clinical updates, patient histories, and follow-ups
• Maintain accurate and up-to-date digital records, ensuring compliance with HIPAA and practice standards
• Assist with scheduling, referrals, and front-desk support as needed to ensure smooth, uninterrupted care
• Collaborate daily with your pod (Medical Assistant + Scheduler) to optimize patient flow and deliver an exceptional care experience

Clinical Duties

• Greet and room patients, obtain vitals, and prepare for physician exams
• Assist with in-office procedures, EKGs, immunizations, and screenings
• Accurately document patient information in the electronic health record (EHR)
• Collect medical histories and assist with physician-directed screenings
• Support basic lab functions, including specimen collection (phlebotomy preferred)
• Maintain a clean, organized, and compliant clinical environment
• Sanitize instruments and exam rooms following OSHA and infection control protocols

Qualifications

• Certified or credentialed Medical Assistant (CMA, RMA, CCMA, or equivalent)
• Minimum of 1 year of hands-on clinical experience (concierge/private practice preferred)
• Strong interpersonal and communication skills; poised, polished, and professional demeanor
• Proficiency with EHR systems; experience with eClinicalWorks is highly desirable
• Must pass a background check and drug screening

We are a full concierge medical practice. Our patients pay an annual fee to retain our doctors for medical care. We are small but mighty. Each doctor is limited to 600 patients to make sure we provide exclusive and comprehensive care. We see on average about 30 patients per day, so it is a slower-paced environment.

Company Description

We are a full concierge medical practice. Our patients pay an annual fee to retain our doctors for medical care. We are small but mighty. Each doctor is limited to 600 patients to make sure we provide exclusive and comprehensive care. We see on average about 30 patients per day, so it is a slower-paced environment.

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