When you join the Auto Club as a Claims Adjuster, you bring your expertise to a best-in-class organization that is focused on delivering quality service to our members. No prior claims experience required. This is an onsite position. Job Duties: Communicate and interact with a variety of individuals including insureds and claimants. Verify and explain benefits, coverages, fault, and claims process either verbally or in writing which complies with regulatory and statutory requirements. Conduct investigations to determine liability and damages and differentiate between allegations and facts. Identify and obtain statements from insureds, claimants, and witnesses. Evaluate and negotiate within settlement authority with insureds and claimants to resolve first and third-party claims in multiple markets. Demonstrate proficiency with estimate review, material damage, liability, analysis of claims, claims technology, and tool usage. Coordinate with internal and external departments as required. Respond quickly to customer needs and inquiries. Qualifications: Bachelors Degree or Equivalent combination of education and experience Preferred. No prior claims experience. Knowledge of Microsoft Office suite and general computer software. Organization planning skills. Oral and written communication skills and Interpersonal skills. May be required to obtain an Adjuster license as applicable in accordance with state law within 60 Days. The starting pay range for this position is $25.48 - $28.03 per hour. Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance. Remarkable benefits include health coverage for medical, dental, vision; 401(K) saving plan with company match AND Pension; tuition assistance; PTO for community volunteer programs; wellness program; employee discounts (membership, insurance, travel, entertainment, services and more!). Auto Club Enterprises is the largest federation of AAA clubs in the nation with 14,000 employees in 21 states helping 17 million members. The organization values diversity and is an Equal Opportunity Employer. The Automobile Club of Southern California considers all qualified applicants including those with criminal histories consistent with applicable laws.
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