Job Description

Join to apply for the Anthropologie Key Holder role at URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

1 week ago Be among the first 25 applicants

Join to apply for the Anthropologie Key Holder role at URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Get AI-powered advice on this job and more exclusive features.

This position is located at 823 Newport Center Drive, Newport Beach, California, 92660 United States

Role Summary

A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate team.

Role Responsibilities

Customer Experience

• Collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued
• Takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals
• Utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services

Leadership + Team Management

• Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zones
• Acts as an elevated team member, exercises decision-making skills to support problem solving and enhances each customers experience
• Supports the training of the associate team, including new hire onboarding

Visual + Business Operations

• Supports daily operating processes such as opening and closingprocedures, maintaining store standards, restocking product, and helping with facilities or IT issues
• Collaborates with key partners to effectively facilitate shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns
• Assists store leadership in maintaining standards and cleanliness by supporting daily tasks; stays current on monthly visual messaging and concept updates within the store

Communication + Relationships

• Contributes to an inclusive work environment by actively listening to others and seeking different perspectives
• Checks in with leadership to maintain communication and teamwork on completing store objectives; is open and responsive to feedback
• Provides insights related to the customer and employee experience and communicates feedback to Store Manager
• Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities

Role Qualifications

• Anthro brand fan
• Leadership experience
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
• Eagerness to learn and grow within the organization

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit

Pay Range

USD $19.25 - USD $19.25 /Hr.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  General Business, Management, and Customer Service

• Industries

  Retail, Retail Apparel and Fashion, and Consumer Services

Referrals increase your chances of interviewing at URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly) by 2x

Sign in to set job alerts for Keyholder roles.

Assistant Store Manager (South Coast Plaza)

Newport Beach, CA $75,000.00-$90,000.00 2 weeks ago

Retail Store Manager, Fabletics (Fashion Island - Newport Beach, CA)

Costa Mesa, CA $50,050.00-$83,380.00 1 day ago

Store Manager, Levis, Newport Beach Fashion Island

Luxury Consignment Store Manager: Newport Beach, CA

Newport Beach, CA $75,000.00-$85,000.00 1 week ago

Jack In The Box - ASSISTANT RESTAURANT MANAGER

Newport Beach, CA $85,000.00-$100,000.00 3 days ago

Jack In The Box - ASSISTANT RESTAURANT MANAGER

Newport Beach, CA $75,000.00-$110,000.00 2 months ago

Newport Beach, CA $70,000.00-$75,000.00 2 weeks ago

Jack In The Box - ASSISTANT RESTAURANT MANAGER

Jack In The Box - ASSISTANT RESTAURANT MANAGER

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Job Tags

Holiday work, Part time, Flexible hours, Night shift,

Similar Jobs