Job Description

Administrative Assistant
Duarte, CA
3+ Months with a high possibility of extension
Schedule: 8am-5pm

Description:

• Primarily responsible for coordinating multiple services within the Lab Outreach Program. This position requires strong working relationships with clients, staff, patients, physicians and vendors to support continued outreach program growth.
• Acts as a liaison and client services for Outreach (non-Client patients) and the 30+ Client Community Clinics for specimen collection, logistics, supplies, pricing, report status, and efficiently & accurately process according to department procedures. Ensures confidentiality of specimens and paperwork received.
• Maintains and/or enhances customer relations with all internal laboratories and Outreach Clients by following up on sample requests for needed information and documents appropriately in database; on-site visits and quarterly in-services and promoting test offerings.
• Handles laboratory orders and is accountable for all billing information for testing.
• Process material requests from outside facilities in order to perform secondary diagnosis confirmation.
• Responsible for reviewing and maintaining all Outreach work queues on a daily basis.
• Initiates billing and generates Lab Outreach client invoices and follows up on payments.
• Partner with Patient Financial Services (PFS) and Medical Foundation Authorizations department to resolve billing issues and verify authorization approvals needed for testing.

Minimum Qualifications:

• 2+ years experience in administrative services, preferably within a healthcare setting.
• Patient billing and third party/government program billing experience preferred.

Notes:
FTE Conversion/Extension possibility? Temp only; potential extension or conversion TBD upon performance
Interview Type (phone, Teams, in-person, etc.): in-person
Any other information you'd like suppliers to know:

#TB_PH TalentBurst, Inc.

Job Tags

Temporary work,

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